Article 1 - GENERAL
These conditions include a whole. All orders will be worth acceptance of the terms of sales and the parts will be submitted upon acceptance of this command. These clauses prevail over any conflicting clauses.

Retains exclusive ownership of the product delivered until full payment of the invoice price. This product will be considered consigned until that date and the purchaser bears the risk of damages that the product may incur for any reasons. The transfer of ownership of goods sold intervene in the day of full payment.

Article 3 TERMS CONTROL - Modes
Customers have the option to order in two ways:

By Internet:

By mail: SINONOME JAPAN , 6-9 Minamichuou Tsu-Shi MIE 514-0832, JAPAN

The customer declares to have read and accepted these terms and conditions before ordering validation, ie by checking the box in the "Summary" page of the order on the site.

The data recorded by constitute proof of all transactions between and clients. systematically confirms the customer's order and shipment by e-mail. All confirmed orders by the customer is the consent of the sale contract. The customer is deemed to have accepted knowingly and unreservedly prices, volumes and terms of sales in these terms and conditions. A confirmation email summarizing the order, the modes and the delivery (product, price, quantity ...) will be sent to the client by
The information given by the client, when taking control commit this: if error in the recipient's details, can not be held in the event it is impossible for www to deliver the product.

The order will be considered by if the customer has clearly identified by providing the required information in the order form (name, address, phone, email, etc.).
When registering your details in the "my account" section, customer shall ensure the accuracy and completeness of the required data he provides. Any subsequent change must be stated as soon as possible.

The customer declares that he has the legal capacity or holds parental permission if minor, allowing him to place an order on the site.

Clicking on the button "Submit" at the end of the order process, implies full and unreserved acceptance of it and of these Terms of Sales.

Article 5 - RETURNS
No returns will be taken into account without the prior written consent of Costs of packaging and transportation are the responsibility of the buyer. The return request must be made no later than within 7 working days after receipt of the product by the purchaser. Embroidered products, iaito (custom) mokugyo (manufactured per order) can neither be returned, exchanged nor refunded (defective product must be returned in its original packaging).

No exchange or refund will be made when ordering more than 5 items over 1'000JPY, or when ordering more than 10 items of less than 1'000JPY.

Deliveries will be made to the address indicated on the order form. Delivery times begin to run upon the sending of order by
The delivery time indicated the Japanese carrier's website (, these deadlines are indicative and not guaranteed. A delay in delivery can not justify cancellation of the order nor give rise to compensation or penalties. Therefore, transfering goods have possibility of risks and perils to which it belongs to carry out checks and, in case of deficiency or damage to exercise its recourse against the carrier. Delivery is made by direct delivery of the goods to the customer by the carrier designated in the contract or otherwise, chooses, and in the case of impossibility or absence of instructions on destination, by a simple notice of availability. Only the delivery note bearing the signature or name of the qualified recipient and the company stamp will be proof of delivery. The customer must check the compliance with this package procedure.  In the case of the return, because of unknown address, it is the client's error, the customer must repay the costs of shipment. The customers' country customs are the responsibility of purchaser. (We sell only to overseas countries, our products are not taxed by Japanese VAT. That means they are no TAXS are added.
Please note that you need to pay customs duty when the goods arrive in your country.)

SINONOME-JAPAN declines any responsibility related to possible delays, flights, losses or deteriorations of the parcel by our carriers.

Article 7 - PRICE - INVOICE
Rates are based on rates, catalog, flyers are only indicative and may vary depending on the particular exchange rate. All the prices are indicated in Yen, dollars and euros without japanese taxes. Additional transport and packing costs. Prices shown are valid. The prices and terms of sales contained in this catalog supersedes those previously issued and remain valid until the next edition. Invoices are issued in 2 copies.

Payment can be made by bank debit card (by PAYPAL), bank transfer or agent cache. For credit card payments, the Customer warrants that it is fully authorized to use this payment and that this bank card gives access to sufficient funds to cover all costs resulting from the use of www.sinonome- services Only persons legally capable of entering into contracts for goods and services offered
on the site can order on site.

For payments by bank transfer, the order confirmed by the Customer will be considered effective until the bank transfer has been credited to the account of In the case of bank refusal, the order will be canceled and the customer notified by email.

The bank transfer, bank details are:
Beneficiary Bank :  JAPAN POST BANK
Branch : Head Office
Beneficiary Bank Adresse : 3-2, Kasumigaseki 1-chome, Chiyoda-Ku, Tokyo 100-8798, Japan
Beneficiary Banc BIC (SWIFT code) JPPSJPJ1
Beneficiary Bank CHIPS UID : 427593
Payee Account Number : 12240-13258841
Name of Payee Account Holder :KONO YUMIKO
Payee Address : 6-9 MINAMI CHUOU, TSU, MIE 514-0832
TEL:+81 7 02 79 15 636

The payment is made as provided in the order. Participation in shipping is the responsibility of the buyer and is paid by the latter when ordering Any purchase is payable when ordering.
Your order will be shipped upon receipt of your payment.
The ordered products are then booked 7 days from the date of order.
After this period, reserves the right to cancel the customer's order.

All delivered or removed product is considered, in respect of the purchaser, to conform that the order has done. Claims for defects shall be considered only if oppositions have been made against the carrier and if the buyer has confirmed those oppositions in writing within 24 hours of acknowledgment of the goods. The introduction of a claim for defects will not be accepted after the product has been worked or unusual. Additional claims such as damages or discounts are excluded regardless of the legal reason.

In the case of any dispute relating to the execution or interpretation of the contract,
express agreement, will only competent even in the case of incidental request or in the case of plurality of defendants.
In the case of any dispute relating to the execution or interpretation of the contract, by express agreement, the Court of TSU (MIE) will be only competent even if incidental demand or in the case of plurality of defendants.